Return-On-Education.
Ensuring Online Education Has an Impact.

Why Return-On-Education?

Over the next 60 minutes.. 1) Who is U21Global? 2) What do companies think of learning? 3) The E-Learning Story so Far.. 4) Learners of today and tomorrow 5) Using Technology Wisely 6) What Next? For you..

1) A 2-Slide Introduction to U21Global
U21Global = A Global Learning CommunityEurope:

The Concept Behind the Organisation

“We need to bring learning to people instead of people to learning.” Elliott Masie, Masie Center

2) What do companies think about learning?
Some “Customers”of U21Global

Organisational investment in learning

"An organization's ability to learn and translate that learning into action is the ultimate competitive advantage.“ Jack Welch, Former CEO, General Electric

Developing People, Leadership & Talent

“Knowledge workers are different because they create more profit than other employees do—up to three times more” (Making Talent a Strategic Priority, McKinsey Quarterly, 2004)

Top Corporate Learning Challenges
Top 5 of the HR wish list..

• Develop employees skills to improve on-job performance
• Provide learning that fits in the busy work schedules of employees
• Efficiently deliver learning to employees located in multiple geographic sites
• Minimize staff attrition and knowledge loss away from the organisation
• Attract new talent to the organisation and become an employer of choice

Satyam –Ensuring Techies Can Speak the Language of Business

"By 2007, this collaboration will deliver the curriculum to more than 1500 senior leaders and thereby enhance overall global entrepreneurial capabilities at Satyam. We want our leaders to be experts in the business of global business and this program is going to help them get there.” Ed CohenSenior Vice President Satyam School of Leadership

Return-On-Education (ROE)

Phillips ROI Model for Satyam CGBL Program

Academics talk about learning theory

Are You Getting a Good ROE?

Working with Organisations

ROE Lesson #1: Relevance
Is the education you’re giving really relevant?
What value do you think you are adding?

3) The “E-Learning”Story..somewhat misunderstood

E-Learning: The “Hype”

"The next big killer application on the internet is going to be education. Education over the internet is going to be so big it is going to make e-mail usage look like a rounding error.“ John Chambers, CEO, Cisco Systems 1999 COMDEX Conference

The Hype Curve

The E-Learning Evolution Curve

Face-to-face learning vs. Online learning
Is this still a useful debate?

Perceptions of Online Education

Convincing some is akin to running into a brick wall

But “serious”universities will not be interested in online education..

Online learning isn’t new –It’s just that maybe we’re behind

In the US “more than a third of higher education institutions
and 97% of public universities offer courses online”

EducationGuardian.co.uk - http://education.guardian.co.uk/elearning/story/0,,1291416,00.html

Educational Change and Advancement

How many people here are on facebook?

Online learning is here already..it’s a question of how to embrace it

Technology curve is moving faster than the education curve

It’s just learning. Period.

"It's not e-learning or c-learning; it's learning“
Chuck Ferguson, Sun Microsystems

ROE Lesson #2: Opportunity
Avoid meaningless debates –think about the opportunities that technology brings, and the educational return it enables.

4) Learners of Today and Tommorrow

The Generation Gap: Which Generation Are You?

1943-1960 Baby Boomers

1961-1981 Generation X

1982-2001 Generation Y - “The NET.Generation”
94% own a computer
74% on Facebook
72% use IM

2002-20?? Generation Z

*Source: Connecting to the Net.Generation:
What higher education professionals need to know about today's students, NASPA; First edition
(March 29, 2007)

Net Generation in Singapore
Born between 1977 and 1999, there are just over a million Net Genners in Singapore. Currently close to 400,000 - aged 15 to 31 - are already in the workforce. It is likely, Net Genners already work with you and for you!

Caludia Lim 27, community manager for Yebber.com - as featured in The Stratits Times, May 10, 2008

Source: Diversity and Generational Challenges, Accenture

ROE Lesson #3: The Future
How will learners of the future expect of learning in the future?

5) Using Technology Wisely

Web 2.0 as an Delivery Engine

• 65,000 new videos every 24 hours
• How many courses can you teach per semester?

Web 2.0 as a Community Builder

Instructivist vs. Constructivist

Old model: instructor centric	New model: learner centric

IBM – Developing Young Talent

1. 25 years young
2. Limited work experience, some immaturity
3. Need excitement! Gen Y

Online Discussion Boards

But online learning is not interactive..

2967 postings over a 4 week period in a class of 24 students.
That’s an average of 124 postings per student

Guidelines for Good Discussion Board Design

What is the purpose?
Make it a relevant topic
Make it open-ended
Set expectations
Emphasise quality over quantity
Encourage peer learning
Facilitate accordingly

Vodcasting

Often used by the professor as a way of summarising online discussions Adds an element of personalisation to the online learning experience Students also do vodcasts!

Webinars

Wikis for Team Collaboration

Exams –Is this authentic?


Open-Book Open-Web (OBOW) Exams

• Mini case-studies
• Role-play
• 24 hour time limit
• More authentic in nature!

The Role of Educator

“I never teach my pupils; I onlyattempt to provide the conditions in which they can learn”
Albert Einstein

The Expensive Stuff..Do You Really Need it? What is the ROE?

Keep it simple!

• High tech does not mean high quality learning
• Using simple technologies in simple educational ways

Interesting, engaging and worthwhile

ROE Lesson #4: Learning Design
Don’t get carried away by the technology or Web 2.0 –think learning design

6) What Next?

Typical faculty reaction –“but this involves more work!”

Immerse yourself in the technology..

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